Shipping Policy
We provide safe, stable, and reliable global shipping services for all bed, mattress, and wardrobe furniture orders, ensuring every piece of bedroom furniture is professionally packaged and completely intact during cross-regional transportation and finally delivered to customers worldwide. All valid orders will be processed within one to three business days after successful payment confirmation, excluding weekends and official public holidays, during which warehouse sorting, customized protective packaging, and order dispatching work will be suspended for routine equipment maintenance and staff rest. As large and semi-fragile household furniture, beds, mattresses, and wardrobes adopt exclusive industrial-grade protective packaging solutions. Bed frames and wardrobe panels are wrapped with multi-layer bubble film, thickened shockproof foam, and hard cartons, with anti-collision corner protectors fixed on all edges and corners to prevent surface scratches, edge wear, and structural deformation during repeated handling and long-distance transportation. Mattresses are wrapped with thick waterproof and dustproof protective films and sealed with professional packaging materials to avoid extrusion deformation, fabric dirt, and moisture damage, ensuring complete appearance and performance integrity upon arrival.
After the order is processed, packaged, and dispatched from the warehouse, an official shipping confirmation will be automatically generated, along with an exclusive tracking number for real-time logistics inquiry. Customers can check the latest transportation progress, transit status, and delivery updates online through any electronic device at any time. Domestic shipping usually takes four to seven business days for door-to-door delivery, while international shipping takes ten to eighteen business days on average due to cross-border customs clearance, international logistics scheduling, and local terminal distribution. All delivery times are estimated reference values and cannot be absolutely guaranteed. Potential delays may occur due to extreme weather, customs inspection delays, peak logistics congestion, carrier backlog, and other objective factors beyond manual control. We will not be held responsible for shipping problems caused by third-party logistics providers and government departments, but our team will actively track the logistics status, timely feedback on abnormal situations, and provide professional assistance to minimize customer shopping inconvenience and ensure smooth order completion.
All shipping fees are automatically calculated and clearly displayed on the checkout page according to the customer’s delivery address, product quantity, overall package volume, and total weight. Large furniture combinations and bulk wholesale orders may require enhanced reinforced packaging and additional logistics costs, and all charging standards are fully transparent before payment without hidden fees. We regularly launch free shipping preferential activities for orders that meet the minimum consumption threshold, and all activity rules are publicly displayed on the official website for customer reference and order arrangement. For all international orders, any import tariffs, customs clearance fees, and local government additional taxes generated during commodity entry are borne by the recipient in accordance with local policies. These fees are not included in product prices and shipping charges, and we cannot predict or control the specific amount due to different national regulatory standards. If customers have any questions about shipping cycles, cost standards, and logistics tracking, they can check the detailed guidelines in our FAQ page to obtain official and standardized shopping support services.